Shipping and Delivery Policy

Shipping and Delivery Policy
The products presented on our website are not located in Brazil and are shipped directly from our manufacturers located in the USA, China, Sweden and Germany.

The estimated average delivery time for products is 10 to 20 business days, although there may be variations in the delivery time by the Post Office, the Federal Revenue Service, and possible problems with postal strikes, in addition to other factors beyond our control.

All purchases have a tracking code that will be sent to the customer's email within 3 business days, which can be tracked from the moment the item leaves the country of origin until it arrives at your home.

Delivery is always made by the Post Office, however, in some cases, such as the recipient being absent, regions with delivery restrictions, among other reasons, the Post Office may leave a notice to collect the products at the agency closest to the address provided.

Based on our experience, 85% of products are delivered within 20 days after posting, or even less.

If the order is for 2 or more products, they may be sent in separate shipments and a tracking code will be issued for each product.

Please be careful when filling out the delivery address to ensure that it is made within the established deadline. Please note that it cannot be changed after 24 hours of placing the order on the website, as the product is already separated for shipping within this period. It will also not be possible to cancel the purchase after 24 hours.

As this is an international order, tracking information on the Correios website may take 3 to 5 business days after the tracking code is provided. Products damaged during transportation are the responsibility of the postal services.

The delivery address must be reviewed by the buyer.